Unprofessional Emails

I.O.U.


From: ******, Eve
Sent: Tuesday, November 30, 2010 9:48 AM
To: Trojanowski, David
Subject: OT bill rate

David,

I noticed that we were being billed at a rate of $55.67 for Kelly *******'s OT hours. According to the service agreement, she should have been billed at a rate of $53.73 (a difference of $1.94). The invoices listed below have all been paid at the incorrect rate. Since Kelly has finished her assignment, we will need a credit invoice totaling $14.55 at your earliest convenience.

W/E 10/2 - 1 OT hour ($1.94)
W/E 10/9 - 2 OT hours ($3.88)
W/E 10/23 - 1 OT hour ($1.94)
W/E 11/6 - 3 OT hours ($5.82)
W/E 11/13 - .5 OT hours ($0.97)

Thanks!

Eve ******
***** Inc.
703-***-****

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From: Trojanowski, David
Sent: Tuesday, November 30, 2010 9:56 AM
To: ******, Eve
Subject: RE: OT bill rate

Eve,

Really?

Thank you,

Dave Trojanowski
Tel: 410.***.****
Fax: 410.***.****

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From: ******, Eve
Sent: Tuesday, November 30, 2010 9:59 AM
To: Trojanowski, David
Subject: RE: OT bill rate

Dave,

Is there a problem? Did I not explain it clearly?

Eve ******
***** Inc.
703-***-****

________________________________________________________________________________________

From: Trojanowski, David
Sent: Tuesday, November 30, 2010 10:08 AM
To: ******, Eve
Subject: RE: OT bill rate

Eve,

No, you explained it very clearly. I'm just saying...really? 14 dollars...really?

Thank you,

Dave Trojanowski
Tel: 410.***.****
Fax: 410.***.****

________________________________________________________________________________________

From: ******, Eve
Sent: Tuesday, November 30, 2010 10:11 AM
To: Trojanowski, David
Subject: RE: OT bill rate

Dave,

Yes, really. The service agreement said $53.73 and you billed $55.67.

Eve ******
***** Inc.
703-***-****

________________________________________________________________________________________

From: Trojanowski, David
Sent: Tuesday, November 30, 2010 10:50 AM
To: ******, Eve
Subject: RE: OT bill rate

Eve,

I was doing the "Really!?!" thing that Seth Meyers does on SNL (pictured below) but I guess it didn't translate well over email.
image
I say "really?" to this request because we are talking about a measly $14 here. To give you an idea of how little $14 is worth these days, let me tell you a quick anecdote. I recently went out to dinner with a girl who I have been trying to woo for some time now. Everything was going great. She was laughing at all of my jokes and at one point I touched her leg. We finished dinner, had one more drink a piece (my idea hehe), and then I paid the bill. After we left the restaurant and walked across the street, we saw a homeless man chewing on a ketchup packet asking people for money. Normally, I would do whatever I could to avoid this guy, but I heard my date say, "Aw, don't you feel sorry for homeless people?" I don't. But I said, "You bet I do." As we passed him, I reached into my pocket and pulled out all the money I had left. I started counting the money in my hand, but in an effort to look like the nicest guy in the world, I handed it all to him and I said, "Here you go. 14 dollars." He took the money, counted it, and goes, "14 dollars? What am I supposed to do with 14 dollars? Forget it." And he handed the money back to me. I walked away in shock. I said, "Can you believe that guy?" to my date, to which she replied, "Well, it was only 14 dollars. You can't really do much with 14 dollars. Not in this economy." Let me just reiterate this: The homeless guy CHEWING ON A KETCHUP PACKET turned down 14 dollars from me, and my date defended his actions. So you see, 14 dollars really isn't anything anymore. Not in this economy.

I trust that this story will settle this issue and we can forget about the $14.55 that we owe you.

Thank you,

Dave Trojanowski
Tel: 410.***.****
Fax: 410.***.****

________________________________________________________________________________________

From: ******, Eve
Sent: Tuesday, November 30, 2010 12:55 PM
To: Trojanowski, David
Subject: RE: OT bill rate

Dave,

This ridiculous story of yours does not settle anything. We would like either a credit invoice or a refund check sent to us in the amount of $14.55.

Eve ******
***** Inc.
703-***-****

________________________________________________________________________________________

From: Trojanowski, David
Sent: Tuesday, November 30, 2010 1:04 PM
To: ******, Eve
Subject: RE: OT bill rate

Eve,

Would you accept change instead? My team is collecting coins for some kind of charity for Christmas and the jar is right next to my cubicle. Since I don't really believe in charities, I would have no problem getting my hands on $14.55 worth of change and mailing that to you.

Thank you,

Dave Trojanowski
Tel: 410.***.****
Fax: 410.***.****

________________________________________________________________________________________

From: ******, Eve
Sent: Tuesday, November 30, 2010 1:41 PM
To: Trojanowski, David
Subject: RE: OT bill rate

Dave,

No, we do not accept change. As I said before, we need either a credit invoice or a refund check in the amount of $14.55.

Eve ******
***** Inc.
703-***-****

________________________________________________________________________________________

From: Trojanowski, David
Sent: Tuesday, November 30, 2010 1:52 PM
To: ******, Eve
Subject: RE: OT bill rate

Eve,

I should be able to get to that some time tomorrow or the next day. Or the day after that. I've never sent a credit invoice or refund check before, so I will have to ask my supervisor how to do that. Unfortunately, he is currently getting an MRI to see if he is claustrophobic. He should be in some time tomorrow or the next day. Or the day after that.

Thank you,

Dave Trojanowski
Tel: 410.***.****
Fax: 410.***.****

________________________________________________________________________________________

From: ******, Eve
Sent: Monday, December 6, 2010 10:06 AM
To: Trojanowski, David
Subject: RE: OT bill rate

Dave,

I have not heard back from you in almost a week. Please send a credit invoice or refund check at your earliest convenience.
Thanks,

Eve ******
***** Inc.
703-***-****

________________________________________________________________________________________

From: Trojanowski, David
Sent: Monday, December 6, 2010 11:13 AM
To: ******, Eve
Subject: RE: OT bill rate

Eve,

I have included your refund in this email. I am terribly sorry for the delay
image








Thank you,

Dave Trojanowski
Tel: 410.***.****
Fax: 410.***.****

________________________________________________________________________________________

From: ******, Eve
Sent: Monday, December 6, 2010 11:18 AM
To: Trojanowski, David
Subject: RE: OT bill rate

Dave,

This is not acceptable. We cannot use an I.O.U that you just made up. We need some kind of legal documentation showing that ******* is either crediting our account or that ******* has issued a check. I thought you were going to have your supervisor show you how to properly send a credit invoice or refund check?

Thanks,

Eve ******
***** Inc.
703-***-****

________________________________________________________________________________________

From: Trojanowski, David
Sent: Monday, December 6, 2010 11:33 AM
To: ******, Eve
Subject: RE: OT bill rate

Eve,

My supervisor is currently on vacation at an all-inclusive resort in Cleveland, OH for the week. Since he is away, I will have to reconcile this issue myself. It was naive of me to think that an I.O.U. would be acceptable without any legal documentation on it. I have made the proper changes and have included it below. I ask that you delete my last email with the old I.O.U. on it so there is only one valid I.O.U. in circulation
image








Thank you,

Dave Trojanowski
Tel: 410.***.****
Fax: 410.***.****


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